The International Organization for Standardization 27001 Standard (ISO 27001) specifies requirements for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS). Conformity with ISO/IEC 27001 means that an organization has put in place a system to manage risks related to the security of data owned or handled by the company, and that this system respects all the best practices and principles. This certification runs for 3 years and has annual touch point audits (surveillance audits). The scope of certification covers the Company’s locations in Portland, Oregon, USA (main location), San Francisco, California, USA; London, United Kingdom; Barcelona, Spain; Bangalore and Hyderabad, India.
Applicable document by service
注意
Not all New Relic Observability Platform services are in compliance with this program. For non-compliant services, please see the section of services not in scope.
The following applies to the New Relic Observability Platform:
Document | Last updated | Infrastructure | Services |
|---|---|---|---|
2025-SEPT-18 | AWS, Azure, First Party | New Relic Observability Platform |
重要
You can find New Relic's ISO 27001:2022 certificate here.
Services not in scope
The following services are not ISO 27001 authorized:
Last updated | Infrastructure | Services |
|---|---|---|
N/A | GCP | Pixie: Community Cloud for Pixie |
N/A | GCP | Pixie: Auto-telemetry with Pixie |