---
title: Autopilot RCA workflow templates
source: https://docs.newrelic.com/docs/workflow-automation/workflow-examples/integrations/autopilot-rca
---

The following workflow templates automate Autopilot-powered root cause analysis for New Relic alerts:

-   **[Alert RCA with Autopilot and Slack](https://docs.newrelic.com/docs/workflow-automation/workflow-examples/integrations/autopilot-slack-rca)** — Posts findings to a Slack channel using Block Kit formatting
-   **[Alert RCA with Autopilot and Email](https://docs.newrelic.com/docs/workflow-automation/workflow-examples/integrations/autopilot-email-rca)** — Sends findings as a formatted HTML email

These templates accept an `issueId` input and run Autopilot with an RCA prompt. They check whether Autopilot returned a usable response and route the output to the chosen destination. They differ in destination type and how they format Autopilot's output.

## Requirements [#requirements]

All templates require a New Relic alert issue ID in UUID format. Each template also requires a configured notification destination — see the individual template pages for destination-specific prerequisites.

> #### 💡 TIP
>
> When triggering any of these templates from **Alert Workflows**, use `{{ issueId }}` as the value for the `issueId` input. This variable automatically passes the triggering alert's issue ID to the workflow.

## Configuration notes [#configuration]

Keep the following in mind when configuring any of these templates.

> #### ⚠️ IMPORTANT
>
> Write selector `expression` values on a single line. The workflow engine doesn't evaluate multi-line YAML block scalars (`|` or `|-`) as selector expressions — they silently produce no output.

> #### 💡 TIP
>
> Autopilot's `finalAnswer` field can return as either a plain string or a JSON-encoded object depending on prompt context. Each template's selectors handle both shapes automatically.

## Choose a template [#choose]

[Alert RCA with Autopilot and Slack](https://docs.newrelic.com/docs/workflow-automation/workflow-examples/integrations/autopilot-slack-rca)

Posts RCA findings to a Slack channel using Block Kit formatting

[Alert RCA with Autopilot and Email](https://docs.newrelic.com/docs/workflow-automation/workflow-examples/integrations/autopilot-email-rca)

Sends RCA findings as a formatted HTML email