The American Institute of Certified Public Accountants (AICPA) Service Organization Control 2 (SOC 2) report provides reasonable assurance on the suitability of the design and operating effectiveness of controls relevant to security, availability, processing integrity, confidentiality, and privacy of the systems the service organization uses to process user and customer data, and the confidentiality and privacy of the information processed by these systems.
Applicable document by service
Caution
Not all New Relic Observability Platform services are in compliance with this program. For non-compliant services, please see the section of services not in scope.
The following applies to the New Relic Observability Platform:
Document | Last updated | Infrastructure | Services |
|---|---|---|---|
2025-AUG-31 | AWS. Azure, First Party | New Relic Observability Platform |
Important
If you require additional information regarding New Relic's SOC 2 attestation letter, please reach out to your New Relic account representative.
Services not in scope
The following services are not SOC 2 certified:
Last updated | Infrastructure | Services |
|---|---|---|
N/A | GCP | Pixie: Community Cloud for Pixie |
N/A | GCP | Pixie: Auto-telemetry with Pixie |